We aim to be fair and transparent.

 

In line with the South African Consumer Protection Act, we offer a 7-day refund window.

 

Refunds may be granted if:

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• Requested within 7 days of purchase

• The product is faulty, corrupted, or inaccessible

• The product does not function as reasonably described

 

Refunds are not offered if:

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• The 7-day period has passed

• The product has been downloaded, used extensively, or shared

• The request is due to a change of mind after use

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Our refund policy applies equally to South African and international customers. Refund requests are assessed according to the criteria outlined in this policy, regardless of customer location.

 

Refund requests should be emailed to:
 

Approved refunds are returned to the original payment method.

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Disclaimer

 

Rachel Brown Projects provides educational and inspirational content only.

 

Our products:

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• Do not replace professional, medical, psychological, or legal advice

• Are intended to offer structure, ideas, and support - not guaranteed outcomes

 

Every home, family, and situation is different. Results will naturally vary, and you remain responsible for how you choose to apply the information provided.